Credits Rebate
The 'Credits Rebate' on the official Yves Rocher website is a reward issued to customers. It may be earned through various promotional campaigns, and the credit rate may vary for each promotion.
How to earn the credits?
To earn your shopping credit, simply log in to your account during the specified promotional period and complete an order.
*Please note: You must be logged in to your member account before checkout to receive the shopping credit.
How to use the credits Rebate?
Once you have earned your shopping credits, you can use them to pay for your next order directly at checkout on the Yves Rocher official website. Enjoy your savings!
*Please note: You must be logged in to your member account at checkout to use your shopping credits.

使用步驟
How to use your Shopping Credits:
- Log in to your Yves Rocher Hong Kong member account.
- Add your favorite products to your shopping bag and proceed to the checkout page.
- During the payment step, select "Use Shopping Credits" to apply your balance.

4. The system will automatically deduct the applicable credit amount from your order total.
(If your order total is less than your available credit balance, the remaining balance will be kept in your account for future use.)
5. If there is an outstanding balance after applying your credits, please complete the payment using another preferred payment method to confirm your order.
How to check your Shopping Credit balance:

查詢步驟
How to check your Shopping Credit balance and expiry date:
- Log in to your member account and go to "My Account" > "Profile."
- You will be able to view your current Shopping Credit balance.
- Click on the "Payment Methods" section to view the expiry date of your Shopping Credits.
Frequently Asked Questions
Terms & Conditions of Shopping Credits
- Online Exclusive: Shopping Credits are only applicable to purchases made on the official Yves Rocher Hong Kong website and cannot be used at our physical retail stores.
- Validity Period: Shopping Credits must be used within their specified validity period. Any expired credits will not be reissued.
- Usage Limitations: Each order is limited to one use of Shopping Credits from your account. Shopping Credits cannot be used to cover shipping fees.
- Order Adjustments: In the event of any order modifications, cancellations, or returns, your Shopping Credit balance will be adjusted accordingly based on the final order amount.
- Non-Cashable & Non-Transferable: Shopping Credits cannot be exchanged for cash or transferred to other accounts.
- Right of Modification: Yves Rocher reserves the right to amend the terms and conditions of this Shopping Credit program at any time without prior notice.
Expired Shopping Credits will be automatically forfeited and will not be reissued.
Can I use Shopping Credits with other promotions or discount codes?
Yves Rocher Hong Kong reserves the right to amend the terms and conditions of this Shopping Credit program at any time without prior notice.
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